OUR VISION AND VALUES
Our Vision: To be a world-class provider of contract foodservice and support services, renowned for our great people, our great service, and our great results.
Our Mission: Everyone in Compass is committed to consistently delivering superior service in the most efficient way, for the shared benefit of our customers, shareholders and employees.
Our Guiding Principles – these set out what guides our decision making
Safety, Health and Environment First: Never to compromise on the health and safety of our customers and our people, and to manage responsibly the impact that our business has on the environment.
Delivering for Clients and Consumers: To earn the continued loyalty of our customers by consistently demonstrating why we are the first choice for quality, service, value and innovation.
Developing our People and Valuing Diversity: To recognise the diversity and contribution of our people. We create a work environment that is challenging and provides the opportunities and support for everyone to develop, learn and succeed.
Profitable Growth: To deliver shareholder value through disciplined, sustainable growth, underpinned by strong governance, that contributes to and leverages the benefits of our global scale.
Constant Focus on Performance and Efficiency: To deliver the highest quality and performance, whilst relentlessly driving to be the lowest cost, most efficient provider.
Our Values – these set out what we collectively believe in and guide our behaviours
Openness, Trust and Integrity: We set the highest ethical and professional standards at all times. We want all our relationships to be based on honesty, respect, fairness and a commitment to open dialogue and transparency.
Passion for Quality: We are passionate about delivering superior food and service and take pride in achieving this. We look to replicate success, learn from mistakes and develop the ideas, innovation and practices that will help us improve and lead our market.
Win Through Teamwork: We encourage individual ownership, but work as a team. We value the expertise, individuality and contribution of all colleagues, working in support of each other and readily sharing good practice, in pursuit of shared goals.
Responsibility: We take responsibility for our actions, individually and as a Group. Every day, everywhere we look to make a positive contribution to the health and wellbeing of our customers, the communities we work in and the world we live in.
Can-do Safely: We take a positive and commercially aware “can-do” approach to the opportunities and challenges we face.
Our Compass Commitments
As the competition for talent increases, particularly for the real heroes of the business – our frontline teams, chefs and back of house colleagues – the experience our people have when working for us is vital. We wanted to make a commitment to each person in the business so that they understand what they can expect when working for Compass – a baseline that guarantees them a positive experience.
Last year, we spent time understanding what was important to our people and what helped them to feel engaged and to give their best. We compiled over 1,000 hours of conversation with our colleagues, their leaders and even family members, speaking about the experiences that helped them feel engaged and committed to Compass, as well as those that challenged them. We brought together the common themes and messages to create an engagement framework that would reflect what our people need and value.
Consequently, we launched the Compass Commitments. Covering all countries and translated to local languages the commitments are supported by on the ground initiatives to bring them alive. To embed them in the business, the heart of the Leadership in Action programme is focused on enabling and empowering the attendees to create plans to bring these sentiments to life in their own units.
ONE TEAM THREE COMMITMENTS…
A commitment is what transforms a promise into reality. Our promise is made up of three important commitments.
We know fairness, respect and courtesy come first. We celebrate individuality and appreciate everyone's contribution.
We develop our people. We support and encourage everyone to build their skills and fulfill their potential.
We work in great teams. We care for each other and our customers and we enjoy what we do.