Health, Safety, Environment, & Quality
Health, Safety, Environment and Quality (HSEQ) is our number one operational priority; we place it first in everything we do.
Our HSEQ policies are unequalled in the catering and support services industries and we work to establish a culture where safety is the first thought before undertaking any task – Compass Group has several specific HSEQ actions that shape this approach.
Our HSEQ Actions
great! Safety Program
Compass Group has developed an overarching great! Safety Program which promotes a proactive safety culture. The key to the success of this program is its ability to get every individual at Compass to take personal accountability for safety practices within their own area of responsibility. Central to this program is a traffic light labelling system that tells employees whether an action, workplace or piece of equipment is safe to use/proceed (green), should be approached with caution (amber) or is not safe (red).
great! Safety Standards
As part of this great! Safety Program Compass has established ten great! Safety Standards that communicate key preventative measures which must be in place when employees perform their daily tasks. They cover topics and issues such as: manual handling, personal protective equipment, food safety and vehicle safety.
Our Safety Culture
In recognition that workplace safety is more than rules and regulations, Compass Group has also worked hard to instil a positive safety culture – which is the values, attitudes and behaviours towards safety shared by people in a workplace. Incidents in the workplace are often associated with failures in safety culture and it is now accepted that a positive safety culture is vital to achieve excellent health and safety and food safety performance.
To improve Compass Group’s safety culture we have reviewed safety research, lessons learnt from incidents in our industry and consulted across our global network to develop a framework that defines the critical behaviours that characterise a strong safety culture.
This model helps everyone at Compass understand the behaviours they should and should not display to play their part in strengthening our safety culture. Compass Group’s safety behaviour model – called Our Safety Culture – is being used as the basis for our safety culture improvement initiatives.
Each operational unit in Compass is certified to ISO9001, ISO14001 and ACC WSMP Tertiary.
This internationally recognised certification at a corporate level for our sites in New Zealand clearly sets us aside from the competition. It offers our customers, clients and the community increased confidence by verifying our compliance with international standards of business practice.
Compass Group New Zealand is proud to announce the following national and internationally recognised certifications for our New Zealand locations.
Compass Group are extremely proud to highlight that we manage all of our operational locations within an ISO 9001 accredited Quality Management System (QMS).
The Compass Group Quality Management System is a fundamental tool for reducing waste and enterprise risk while increasing customer confidence and business performance through continual improvement.
This internationally recognised certification at a corporate level for all sites in New Zealand clearly sets us aside from the competition. It offers our customers, clients and the community increased confidence by verifying our compliance with international standards of business practice.
Our Quality Management System is supported by total commitment and involvement from all levels of the organisation to foster a culture of continuous improvement.
This means our clients and customers can be assured that at all points of the service, best practice and compliance are at the heart of our service.
Compass Group’s Environmental Management System (EMS) has achieved compliance to the requirements of ISO 14001. This certification offers our customers, clients and the community increased confidence by verifying our compliance with international standards of business practice.
Achieving certification to ISO 14001 highlights our ongoing commitment to becoming an environmentally sustainable organisation, to establishing and maintaining our EMS and continually improving our environmental performance in the areas we operate. A copy of our Environmental Policy, Waste Management Resource Policy and our Sustainable Development Policy is included in the Supporting Material.
Safety Certification is recognition from an accredited, independent third party that our organisation complies with a recognised standard detailing great! safety management system principles. Certification is a public demonstration of our organisation’s commitment to reduce and ultimately eliminate workplace injury.